The Price of Doing Good – Employee Retention Best Practices

Feeling underpaid and overworked has become the norm for many employees today, especially for those who work in the nonprofit sector. While concerted efforts for wage and benefits increases are being made for these dedicated and hard-working employees, it is a steep uphill battle. For some there is much personal fulfillment and satisfaction; but is that enough? Is it meaningful enough to make a difference in someone’s life or make the world a better place? What about covering daily living expenses and having a work-life balance? What is the price of doing good?

Price of doing good

Nonprofits today face several challenges, and nonprofit employee retention is at the top of many lists. Numerous positions from senior leadership to entry-level go unfilled even as corporations are trimming their workforce. What has changed when it comes to nonprofit employee retention? The answer may lie upstream, the sector’s largest funding partner – the government. Most government contracts work generally like this: provide services in the areas and/or in the way the government specifies, then the nonprofit can get reimbursed after the work is completed or underway. So, when the government system is also understaffed, approvals and reimbursements also get delayed.

As this Behind the Red Tape article quoted one large nonprofit CEO, “The combination of bureaucratic red tape and a refusal to increase funding for nonprofits makes it all but impossible for groups like hers to pay competitive salaries.” When “it can take the city as long as a year to actually pay the nonprofits, they have to borrow money to stay afloat, pay interest, and have difficulty recruiting and retaining staff.”

The government is trying to address nonprofit employee retention, along with general employee retention, by offering Employee Retention Tax Credits (ERTC) through the IRS which is a refundable tax credit for employers that continued to pay employees during the pandemic shutdown or had significant declines in gross receipts.

Conclusion

Perhaps the group that is working the hardest on nonprofit employee retention is the nonprofit leadership – their management and board. One of our nonprofit borrowers, Mountain Valley Child & Family Services, has started to turn their understaffing situation around by employing some of these good practices. One of these best practices is to continuously monitor turnover rates and retention strategy success. If ongoing nonprofit employee retention challenges are not properly addressed, this sector’s value which represents 5.6% of the US GDP could trigger a domino effect that exacerbates greater societal problems when needs go unmet. Therefore, the price of doing good ought to start with funders taking care of the nonprofits so that they can provide their employees with the competitive salaries they deserve.

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Nonprofit Cash Management – Five Ways to Manage Cash Deposits

Most articles about “Nonprofit Cash Management” expound on adequate cash reserve or having a line of credit to maintain financial health. “FDIC” is hardly mentioned, that is until March 8, 2023. By now, everyone is aware of the recent bank failures, and perhaps have even sleepless nights, worrying about your deposits. To our relief, at least for now, deposits are safe thanks to government intervention. However, there is still an ongoing question moving forward.

If your nonprofit needs to consistently maintain cash in excess of $250k as working capital, and therefore cannot be invested in anything long term, what should you do to prudently balance between safety, yield, and accessibility?

cash mgmt

Before we lay out 5 ways nonprofits can manage large cash balances to maximize yield and protection, some of you nonprofit leaders are thinking “I wish we had that problem,” because your nonprofit operates on a smaller scale. While it is true that the FDIC insures your deposits, it includes only those cash balances below $250,000 at any FDIC-insured bank (or NCUSIF at credit unions), so selecting the right bank and banker can make a huge difference as you grow. Some banks offer nonprofits reduced fees, more relaxed cash balance requirements, and some even offer a higher yield for nonprofit deposit accounts. So, interview a few banks to see what they can offer in deposit rates, line of credit, or credit card before you settle for the bank around the corner. The bank you choose should not only satisfy your immediate cash management needs, but also be able to grow with your nonprofit organization.

1. Diversify your banking relationships yourself.

Duh, right? Let’s get some technicalities nailed down first. The FDIC insures deposits of up to $250,000 per depositor (your nonprofit), per insured bank. Therefore, a nonprofit can open accounts at multiple FDIC-insured banks to have its cash insured up to $250,000 per account. It does not mean multiple accounts at the same bank for the same organization to have $250,000 coverage each. Even if your cash fluctuates around the $250,000 balance, it is good to consider having 2 banking relationships in case one of the banks has a “hiccup.” Spread it; don’t forget it.

2. Work with banks and insurance companies that offer insured cash services.

First, this is not for everyone because the cost of such insurance policies can be prohibitively high for smaller organizations. For the right situation, an organization may choose to purchase private insurance policies that provide coverage for its cash holdings. Private insurance policies that provide coverage for cash holdings greater than $250,000 are typically offered by specialized insurance companies rather than banks. These policies are often referred to as “excess deposit insurance” or “deposit sweep programs.”


Some banks offer insurance above the FDIC limits as well, but rather than charging an “insurance premium”, it may be offered as a type of account that pays a lower yield than its $250,000 limit counterpart. Either way, both offerings can provide coverage above and beyond the FDIC insurance limit and may be useful for managing very large cash holdings.

3. Diversify your deposits with third-party services.

If your nonprofit needs to maintain a cash balance of around $2M, do you want to manage 8 banking relationships? No way! Since this is not a unique challenge to nonprofits, businesses, or high net worth individuals, there are services that do it for you for a fee. One example is MaxMyInterest. It is a cash management platform that can be used by businesses and nonprofits to earn higher yields on their cash holdings while maintaining full FDIC insurance coverage. The platform works by automatically allocating cash across multiple FDIC-insured bank accounts, based on the maximum FDIC insurance coverage available for each account. In light of recent events, it would not be surprising to see more companies offering nonprofit cash management services in the future.

4. Invest in short-term brokered CDs (certificates of deposit).

First, some definitions. When you put money in a CD at your bank, it is a bank CD issued by your bank. Therefore, that amount is included in the $250,000 FDIC-insurance limit. For example, if your nonprofit has $200,000 in a checking account and $100,000 in a CD at that bank, $50,000 is not covered by the FDIC insurance.

But there is another kind of CD, a brokered CD, that is an alternative to traditional bank CDs. Per its name, these CDs are traded and held at a brokerage even if the issuers are banks. There are key differences, such as early redemption limitations, and this article does a good job in laying them out. As with any financial product, it is prudent to have a thorough understanding of them before investing. Once you and your advisors determine this to be suitable for your organization, then these brokered CDs could be a great tool to managing large cash balances. Here is an illustration – your nonprofit needs to maintain $5M total cash, with $3M being the rainy-day cash that will not be touched unless there is an emergency. So, you keep $2M flowing in your bank accounts as we mentioned above, and $3M at a well-established brokerage firm in a “CD ladder”. By investing in FDIC-insured CDs with short-term maturities, you can build a CD ladder by staggering the CD maturity dates such that cash can be available if you need it.

5. Engage a financial advisor with both nonprofit focus and treasury management experience.

If you have made it to this fifth point, good job! It may also indicate that your nonprofit has a “cash management” challenge because you run a large nonprofit. If you don’t already have a financial advisor, what is stopping you? A good financial advisor who understands nonprofits’ financial management can offer insights you and your board may not have considered.

Final Thoughts

“Cash is King” is a refrain repeated every time there are cracks in the economy. No one can afford to neglect its care. Especially for nonprofits, cash flows in and out of the organization quickly, that a solid cash management plan could support the nonprofit through expansions and recoveries. When LENDonate considers a nonprofit’s financing request, cash levels and flows play a big role in the approval process. Whether your organization is planning to finance the purchase of real estate or needs a working capital loan to smooth out your cash flow or needs to bridge cash flow to a future financial event, reach out to us. We will work with you to find the ideal solution that will meet your financing needs.

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LENDonate is All About Nonprofit Financing

LENDonate’s mission is to create a dynamic market that allows capital to flow more freely in the nonprofit sector. We harness the power of nonprofit networks – a desire to contribute to social good – onto one single platform. This platform facilitates desired philanthropic actions, from offering grants and donations to making market-rate capital accessible to qualified projects. See Borrowers FAQ for more details.

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Nonprofits Buying Commercial Real Estate in a Rising Interest Rate Environment

You found the ideal place that will help your nonprofit program flourish and grow. Taking a mission-based approach to making significant decisions on whether to buy commercial real estate or initiate major renovations creates a competitive challenge as to what is possible. Then add a rising interest rate environment. Before making these major decisions, the nonprofit must truly understand its needs and capacities in three key areas: physical, financial, and organizational. Clarity in all 3 areas will guide what is possible.
Brown building
Physical proximity of the ideal space allows your programs to flow smoothly. Having the financial capacity to handle a major real estate project is essential. Smart financial decision making comes with clarity about debt capacity, debt tolerance, the timing of project funding, and more. Is everyone on board? The executive staff and board must have the capacity to champion any real estate project to a successful conclusion. This is a long-term decision that must be sustainable. Openly discussing these key areas will fuel a challenging conversation. But with candor and transparency any decision will be well-informed, and mission aligned.

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Complete our Capital Project Intake form and let us help you find a tailored financial solution to make it easier to become owners of commercial real estate. 

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Interest rates have different effects on the market; some are advantages and others disadvantages, particularly when interest rates rise. Obtaining funding is essential in any commercial real estate investment whether it is acquisition or a new development. Regardless, higher interest rates mean borrowers pay more in interest than they would have a year ago. This higher cost of capital causes borrowers to hesitate and even delay the investment because of the enormous amount of money they would have to pay for loans or mortgages. The result? Smaller loans and lower priced developments.
On the other hand, rising interest rates could make commercial real estate less risky. Because loans are now more difficult to get, the result is that both borrowers and lenders must find ways to mitigate risk. Higher interest rates signal a stronger overall economy. A booming economy often leads to higher rental costs and higher sales prices. A commercial real estate loan for nonprofits may be the perfect solution, but you need to be prepared. Our guide to securing a commercial real estate loan for nonprofits will give you an inside look at what it takes to get the property your organization needs to fulfill its mission. Want feedback on your nonprofit real estate plans? Filling out this Capital Project Intake Form.
loan application

The Challenge: The Capital Stack

Lending institutions will invariably want to see the donations and firm commitments you have accumulated before they agree to loan you the large sums of money required to complete the purchase. Likewise, potential donors will want to see that you have financial support from a bank before committing to your project. It is a chicken or the egg scenario that often leaves nonprofits in a bind. And all of this takes time. Will the property you need still be there when the funding comes in? Platforms like LENDonate are uniquely designed to bridge this gap by creating a collaborative and expressive eco-system that helps match nonprofits with various lenders and funders who can tailor their offerings to each organization.

Here are some important keys to consider when securing a nonprofit commercial real estate loan: 

Cover the Basics

Before considering approaching a potential lender, it is important to be prepared by having your financial information in order. The lender will ask you for your annual financials, internally prepared interim financials covering recent periods, and a projection of future years revenue and expenses. If you have existing debt, you will need the loan agreements and debt schedules. Also, you might want to consider consolidating your existing debt into the new loan. Most importantly, have a clear plan to repay the loan as laid out in a sensible financial projection.

Many lenders want to support nonprofits transitioning from being renters to owners. Your value proposition and pitch must be crisp. If it is buried within the volumes of documents requested, you risk the chance of getting unnecessarily rejected.

It's Not You; It's the Lender

You may have a solid financial outlook, a great history in the community, and a plan to pay back the funds, but your bank still declined your nonprofit commercial real estate loan application. It may not be you.
During 2020 when interest rates were at an all-time low, it was natural for borrowers to want to secure a loan to lock in that low rate. However, banks’ appetite for commercial real estate loans had reduced dramatically, cutting way back on approving certain types of loans because of the pandemic and economic uncertainties. While they were still “open for business,” each bank had determined their risk appetite on what they wanted. What is rejected by one bank may be on another’s wish list, so finding the right lender that desires nonprofit real estate loans is ever more critical.

Seek Lenders Who Understand Nonprofits

A lender that has worked with nonprofits in the past and understands the way they work will be more likely to lend to your organization. Community Development Finance Institutions (CDFIs) can be a great source of help in securing a loan. They traditionally work with underserved markets and will have a range of experience working with nonprofits. LENDonate  solves the chicken or the egg dilemma by making it easy to discover and connect with several types of lenders in a mutually beneficial way. By collaborating with lenders who understand nonprofits you can secure the funds you need, while the lender can increase their marketing opportunities and foster goodwill in the community.

Conclusion

So, if you have decided to take the leap from tenant to owner of your own commercial real estate keep these tips in mind. Whether it is because of an unexpected rent increase that could ruin your nonprofit’s budget or a landlord’s building restrictions limiting the scope and impact of your services, pursuing a commercial real estate loan takes preparation, awareness, and insight. It can help provide your organization with both safety and flexibility to keep you effective and empowering your community for years to come. Think outside the box, be crisp and focused on your future plans. Reach out to LENDonate to help you find a tailored financial solution to make it easier to become owners of commercial real estate. Start by filling out this Capital Project Intake Form.
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LENDonate is All About Nonprofit Financing

LENDonate’s mission is to create a dynamic market that allows capital to flow more freely in the nonprofit sector. We harness the power of nonprofit networks – a desire to contribute to social good – onto one single platform. This platform facilitates desired philanthropic actions, from offering grants and donations to making market-rate capital accessible to qualified projects. See Borrowers FAQ for more details.

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