LENDonate Privacy Policy

Effective Date: September 26, 2016

Last Reviewed: November 15, 2017

This privacy policy applies to www.LENDonate.com, owned and operated by LENDonate, Inc. (“LENDonate”). This privacy policy describes how LENDonate collects and uses personally identifiable information.

Your privacy and the protection of your personally identifiable information are important to us. Personally identifiable information is information that can be used on its own or with other information to identify someone. Please read our privacy policy carefully to get a clear understanding of how we collect, use, protect, and otherwise handle your personally identifiable information on our website.

This Policy will be reviewed periodically (at least once a year) and updated as necessary. Changes are drafted by Document Owner. Any changes are approved by Document Manager/Approver.



We collect personal and financial information from you while you use this site. Most of our collection of your information occurs when you register with LENDonate. We require some information to register with our site, while other information is optional.

We also gather names and email addresses of individuals who contact us through our website with questions about LENDonate or our lending/borrowing operations. We collect this information only for the purpose of maintaining ongoing communication with the people who have enquired about LENDonate or provided feedback about our products and services.

We collect information about your computer and your visits to our website, such as your IP address, geographical location, browser type, referral source, length of visit, and page views through the use of log files. We use this aggregated information in the administration of our website to improve its usability and to evaluate our strategies for marketing, advertising, and search engine optimization.

In addition, certain specific information must be supplied when users register with LENDonate. This allows LENDonate to: (1) enable registered users to log into the site, (2) verify users’ identities, (3) verify that borrowers and lenders are at least 18 years of age, and (4) guard against fraud. This basic information includes:

* Your name
* Your email address
* Your date of birth
* Your home address and phone number
* Your Social Security number

Borrowers’ information will be used to allow LENDonate to conduct activities and transactions that need to occur during the lending process, such as to:

* Enable our financial services partners to implement payments and fund transfers
* Contact you if there are any problems completing transactions you request or to discuss any problems with your account
* Implement collection activities as needed
* Maintain regular communications with you concerning any requests for assistance, submissions of loan requests, payments, transfers of funds, or any other transactions you request

Lenders will be asked to provide additional information in order for LENDonate to:

* Allow our financial services partners to verify lenders’ identities, implement fund transfers, and receive borrower payments
* Contact you if there are issues completing a transaction you requested or to discuss any problems with your account
* Maintain regular communications with you as may be necessary to complete transactions you request, such as submitting loan portfolios or transferring funds
* Generate reports for tax reporting

Borrowers’ and lenders’ information will be sourced to create generate public profiles with general information. The information applicable to public profiles will be noted and disclosed during the registration process. Public profiles will disclose the name of an institution. They will not include the names or identities of individuals or private information.

Lenders’ questions will be displayed on borrowers’ campaign pages with the borrowers’ answers displayed, in order to provide additional information about the campaign for prospective lenders. Questions will not include the names of the individual or institution that made the inquiry.

We will retain your information as long as your account is active or as needed to provide services to you. We will thereafter retain and use your information as long as we deem necessary to comply with our legal obligations, to resolve disputes, and to enforce our agreements.


Our website is scanned on a regular basis for security holes and known vulnerabilities in order to make your visit to our website as safe as possible. In monitoring our website, we use regular Anti-Virus and Malware Scanning. Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and who are required to keep the information confidential. In addition, all sensitive/credit information you supply is encrypted when communicated between your browser and the server. We implement a variety of security measures when a user enters, submits, or accesses his or her information, in order to maintain the safety of this personal information.

We use third party servers in California, provided by Amazon Web Services.


When you register with LENDonate, you will receive emails that confirm specific actions you request. You will normally receive notification emails Confirming specific actions or activities of interest. Your email notification settings may be modified to reduce the number of system generated email notifications.


Yes. Cookies are small files that a site or its service provider transfers to your computer/device’s hard drive through your browser (if you allow them), which enables the site’s or service provider’s systems to recognize your browser, to capture and to remember certain information. They are also used to help us understand your preferences based on previous or current site activity, which allows us to provide you with improved services. We also use cookies to help us compile aggregate data about site traffic and site interaction so that we can offer a better site experience and offer better user tools in the future. You can choose to have your computer/device warn you each time a cookie is being sent, or you can choose to turn off all cookies. If you disable the use of cookies, you will still be able to access our services.



With the exceptions noted below, we do not sell, trade, or otherwise transfer your personally identifiable information to outside parties unless we provide you with advance notice. Website hosting partners and other parties who assist us in operating LENDonate.com, assist us to conduct our business, or help us to provide services to you will have access to relevant personally identifiable information as long as those parties agree to keep your information confidential. Similarly, our own professional advisors, such as lawyers and accountants, who are bound by a duty of confidentiality, may be required to access personally identifiable information for specific business purposes.

We may disclose your personally identifiable information to the following persons or under the following circumstances:

* Other Service Providers: We may disclose the information we collect from you to third party vendors, e.g. payment transfer provider, service providers, contractors or agents who perform functions on our behalf.
* LENDonate Public Profiles: Required and optional information about LENDonate members (non-profit borrowers and institutional lenders and grantors) will be displayed on the public profile of that member. LENDonate may, but is not obligated to, monitor user-entered optional information to assist in the protection of users’ identities.
* Loan Listings: Relevant personal information about non-profit borrowers will be contained in loan listings that can be viewed by all LENDonate users.
* Research: Non-identifiable, aggregate data may be used for research purposes to better understand the tendencies and trends within the broad lending community.
* Business Transfers: If we are acquired by or merge with another company, if substantially all of our assets are transferred to another company, or as part of a bankruptcy proceeding, we may transfer the information we have collected from you to the other company as successor in interest.
* In Response to Legal Process: We may disclose the information we collect from you in order to comply with the law, a judicial proceeding, court order, or other legal process, such as in response to a subpoena.
* To Protect Ourselves and Others: We may disclose the information we collect from you where we believe it is necessary to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the safety of any person, violations of our Terms of Use or this Privacy Policy, or as evidence in litigation in which LENDonate is involved.


We may provide links to partners’ sites. We make the decision to provide links to these sites based on the quality of information they provide at the time the links are published on our site. We make every effort to monitor the continuing quality of the content of these sites. However, these external sites are not subject to this Privacy Policy and may have different approaches to handling the information of their visitors. Please consult the privacy policies of these sites before providing personal information. LENDonate has no control over the content of these sites or these sites’ privacy policies.


This Privacy Policy may not constitute your entire set of privacy rights, as such rights may vary for state to state. You may wish to contact the appropriate agency in your state that is charged with overseeing consumer privacy rights. Certain regulations issued by state or federal government agencies may require us to maintain and report demographic information on the collective activities of our users. We may also be required to maintain your personal information for at least seven years in order to comply with applicable federal and state laws regarding recordkeeping, reporting, and/or audits.


As user needs, technologies, and laws change, our website and its features may also change. This Privacy Policy may be updated periodically as such needs require. We will inform you of these changes by posting them on our website and/or by notifying you via email.

Contact Us

You can contact us at:

LENDonate, Inc.
c/o Impact Hub Oakland
2323 Broadway
Oakland, CA 94612
Via email at: support@LENDonate.com


Rev. 11/2017




Financial companies choose how they share your personal information. Federal law gives consumers the right to limit some but not all sharing. Federal law also requires us to tell you how we collect, share, and protect your personal information. Please read this notice carefully to understand what we do.


The types of personal information we collect and share depend on the product or service you have with us. This information can include:

  • Social Security number and other personal information we require from investors
  • Income, assets, and credit history of borrowers
  • Transaction history and wire transactions for any of our customers

When you are no longer our customer, we continue to share your information as described in this notice.


All financial companies need to share customerspersonal information to run their everyday business. In the section below, we list the reasons financial companies can share their

customerspersonal information; the reasons LENDonate chooses to share; and whether you can limit this sharing.



Reasons we can share your personal information

Does LENDonate


Can you limit this sharing?

For our everyday business purposes—

such as to process your transactions, maintain your account(s), respond to court orders and legal investigations, or report to credit bureaus



For our marketing purposes—

to offer our products and services to you



For joint marketing with other financial companies


We don’t share

For our affiliates’ everyday business purposes—

information about your transactions and experiences


We don’t share

For our affiliates’ everyday business purposes—

information about your creditworthiness


We don’t share

For nonaffiliates to market to you


We don’t share


Questions? Call 650-530-0771 or go to www.lendonate.com


Who we are

Who is providing this notice?


What we do

How does LENDonate

protect my personal information?

To protect your personal information from unauthorized access and use, we use security measures that comply with federal law. These measures include computer safeguards and secured files and buildings.

For example, our portal is designed so that sensitive information is encrypted when transmitted between your computer and our server.

How does LENDonate

collect my personal information?

We collect your personal information, for example, when you

  • open an account or give us your contact information

  • apply for a loan or give us your income information

  • make a wire transfer

We may also collect information from others, such as credit bureaus, affiliates, or other companies.

Why can’t I limit all sharing?

Federal law gives you the right to limit only

  • sharing for affiliates’ everyday business purposes—information about your creditworthiness

  • affiliates from using your information to market to you

  • sharing for nonaffiliates to market to you

State laws and individual companies may give you additional rights to limit sharing. See below for more on your rights under state law.



Companies related by common ownership or control. They can be financial and nonfinancial companies.

  • LENDonate does not share with our affiliates.


Companies not related by common ownership or control. They can be financial and nonfinancial companies.

  • LENDonate does not share with nonaffiliates so they can market to you.

Joint marketing

A formal agreement between nonaffiliated financial companies that together market financial products or services to you.

  • LENDonate doesnt jointly market.

Other important information

California: Under California law, we will not share information we collect about you with companies outside of LENDonate, unless the law allows. For example, we may share information with your consent, to service your accounts, or to provide rewards or benefits you are entitled to. We will limit sharing among our companies to the extent required by California law.


Privacy Policy

Federal Privacy Notice