LENDonate Privacy Policy


Last Updated: September 26, 2016

This privacy policy applies to www.LENDonate.com, owned and operated by LENDonate, Inc. (“LENDonate”). This privacy policy describes how LENDonate collects and uses personally identifiable information.

Your privacy and the protection of your personally identifiable information are important to us. Personally identifiable information is information that can be used on its own or with other information to identify someone. Please read our privacy policy carefully to get a clear understanding of how we collect, use, protect, and otherwise handle your personally identifiable information on our website.

What information does LENDonate collect from the people who visit the website?

We collect personal and financial information from you while you use this site. Most of our collection of your information occurs when you register with LENDonate. We require some information to register with our site, while other information is optional.

We also gather names and email addresses of individuals who contact us through our website with questions about LENDonate or our lending/borrowing operations. We collect this information only for the purpose of maintaining ongoing communication with the people who have enquired about LENDonate or provided feedback about our products and services.

We collect information about your computer and your visits to our website, such as your IP address, geographical location, browser type, referral source, length of visit, and page views through the use of log files. We use this aggregated information in the administration of our website to improve its usability and to evaluate our strategies for marketing, advertising, and search engine optimization.

In addition, certain specific information must be supplied when users register with LENDonate. This allows LENDonate to: (1) enable registered users to log into the site, (2) verify users’ identities, (3) verify that borrowers and lenders are at least 18 years of age, and (4) guard against fraud. This basic information includes:

Your name
Your email address
Your date of birth
Your home address and phone number
Your Social Security number

Borrowers’ information will be used to allow LENDonate to conduct activities and transactions that need to occur during the lending process, such as to:

Enable our financial services partners to implement payments and fund transfers
Contact you if there are any problems completing transactions you request or to discuss any problems with your account
Implement collection activities as needed
Maintain regular communications with you concerning any requests for assistance, submissions of loan requests, payments, transfers of funds, or any other transactions you request

Lenders will be asked to provide additional information in order for LENDonate to:

Allow our financial services partners to verify lenders’ identities, implement fund transfers, and receive borrower payments
Contact you if there are issues completing a transaction you requested or to discuss any problems with your account
Maintain regular communications with you as may be necessary to complete transactions you request, such as submitting loan portfolios or transferring funds
Generate reports for tax reporting

Borrowers’ and lenders’ information will be sourced to create generate public profiles with general information. The information applicable to public profiles will be noted and disclosed during the registration process. Public profiles will disclose the name of an institution. They will not include the names or identities of individuals or private information.

Lenders’ questions will be displayed on borrowers’ campaign pages with the borrowers’ answers displayed, in order to provide additional information about the campaign for prospective lenders. Questions will not include the names of the individual or institution that made the inquiry.

We will retain your information as long as your account is active or as needed to provide services to you. We will thereafter retain and use your information as long as we deem necessary to comply with our legal obligations, to resolve disputes, and to enforce our agreements.

How does LENDonate protect visitor information?

Our website is scanned on a regular basis for security holes and known vulnerabilities in order to make your visit to our website as safe as possible. In monitoring our website, we use regular Anti-Virus and Malware Scanning. Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and who are required to keep the information confidential. In addition, all sensitive/credit information you supply is encrypted when communicated between your browser and the server. We implement a variety of security measures when a user enters, submits, or accesses his or her information, in order to maintain the safety of this personal information.

We use third party servers in California, provided by Amazon Web Services.

Notifications and Communications from LENDonate

When you register with LENDonate, you will receive emails that confirm specific actions you request. You will normally receive notification emails Confirming specific actions or activities of interest. Your email notification settings may be modified to reduce the number of system generated email notifications.

Does LENDonate use ‘cookies’?

Yes. Cookies are small files that a site or its service provider transfers to your computer/device’s hard drive through your browser (if you allow them), which enables the site’s or service provider’s systems to recognize your browser, to capture and to remember certain information. They are also used to help us understand your preferences based on previous or current site activity, which allows us to provide you with improved services. We also use cookies to help us compile aggregate data about site traffic and site interaction so that we can offer a better site experience and offer better user tools in the future. You can choose to have your computer/device warn you each time a cookie is being sent, or you can choose to turn off all cookies. If you disable the use of cookies, you will still be able to access our services.

Third Party Disclosure

With the exceptions noted below, we do not sell, trade, or otherwise transfer your personally identifiable information to outside parties unless we provide you with advance notice. Website hosting partners and other parties who assist us in operating LENDonate.com, assist us to conduct our business, or help us to provide services to you will have access to relevant personally identifiable information as long as those parties agree to keep your information confidential. Similarly, our own professional advisors, such as lawyers and accountants, who are bound by a duty of confidentiality, may be required to access personally identifiable information for specific business purposes.

We may disclose your personally identifiable information to the following persons or under the following circumstances:

Other Service Providers: We may disclose the information we collect from you to third party vendors, e.g. payment transfer provider, service providers, contractors or agents who perform functions on our behalf.

LENDonate Public Profiles: Required and optional information about LENDonate members (non-profit borrowers and institutional lenders and grantors) will be displayed on the public profile of that member. LENDonate may, but is not obligated to, monitor user-entered optional information to assist in the protection of users’ identities.

Loan Listings: Relevant personal information about non-profit borrowers will be contained in loan listings that can be viewed by all LENDonate users.

Research: Non-identifiable, aggregate data may be used for research purposes to better understand the tendencies and trends within the broad lending community.

Business Transfers: If we are acquired by or merge with another company, if substantially all of our assets are transferred to another company, or as part of a bankruptcy proceeding, we may transfer the information we have collected from you to the other company as successor in interest.

In Response to Legal Process: We may disclose the information we collect from you in order to comply with the law, a judicial proceeding, court order, or other legal process, such as in response to a subpoena.

To Protect Ourselves and Others: We may disclose the information we collect from you where we believe it is necessary to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the safety of any person, violations of our Terms of Use or this Privacy Policy, or as evidence in litigation in which LENDonate is involved.

Third Party Links

We may provide links to partners’ sites. We make the decision to provide links to these sites based on the quality of information they provide at the time the links are published on our site. We make every effort to monitor the continuing quality of the content of these sites. However, these external sites are not subject to this Privacy Policy and may have different approaches to handling the information of their visitors. Please consult the privacy policies of these sites before providing personal information. LENDonate has no control over the content of these sites or these sites’ privacy policies.

Compliance with State and Federal Laws

This Privacy Policy may not constitute your entire set of privacy rights, as such rights may vary for state to state. You may wish to contact the appropriate agency in your state that is charged with overseeing consumer privacy rights. Certain regulations issued by state or federal government agencies may require us to maintain and report demographic information on the collective activities of our users. We may also be required to maintain your personal information for at least seven years in order to comply with applicable federal and state laws regarding recordkeeping, reporting, and/or audits.

Changes to This Privacy Policy

As user needs, technologies, and laws change, our website and its features may also change. This Privacy Policy may be updated periodically as such needs require. We will inform you of these changes by posting them on our website and/or by notifying you via email.

Contact Us

You can contact us at:

LENDonate, Inc.
Via email at: support@LENDonate.com.